Privacy Policy
Version dated June 30, 2024
Introduction
In this privacy policy, we, NeoGen Solutions GmbH (hereinafter referred to as NeoGen Solutions, we, or us), explain how we collect and otherwise process personal data. This is not an exhaustive description; other privacy policies or general terms and conditions, participation conditions, and similar documents may govern specific matters. Personal data is understood to be all information relating to an identified or identifiable person.
Controller
Responsible for the data processing we describe here is NeoGen Solutions (c/o Hub Bern AG, Spitalgasse 28, 3011 Bern), unless otherwise stated in individual cases. If you have any data protection concerns, you can contact us at the following address: NeoGen Solutions GmbH, c/o Hub Bern AG, Spitalgasse 28, 3011 Bern and datenschutz@neosatoshi.com.
Collection and Processing of Personal Data
We primarily process personal data that we receive from our customers and other business partners in the course of our business relationship with them and other persons involved, or that we collect from users when operating our websites, apps, and other applications.
Purposes of Data Processing and Legal Bases
We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, particularly in the context of providing software services to our customers and purchasing products and services from our suppliers and subcontractors, as well as to comply with our legal obligations in Switzerland and abroad.
Cookies / Tracking and Other Technologies
We may use Google Analytics or similar services on our websites. This is a service provided by third parties who may be located in any country in the world (in the case of Google Analytics, it is Google Ireland (based in Ireland), Google Ireland relies on Google LLC (based in the USA) as a processor (both 'Google'), www.google.com), with which we can measure and evaluate the use of the website (on a non-personal basis).
Data Sharing and Data Transfer Abroad
In the context of our business activities and in line with the purposes set out in Section 3, we also disclose data to third parties, insofar as such disclosure is permitted and we deem it appropriate, either because they are processing it on our behalf or because they wish to use it for their own purposes.
Duration of Personal Data Storage
We process and store your personal data for as long as it is necessary for the fulfillment of our contractual and legal obligations or otherwise for the purposes pursued with the processing, i.e., for example, for the duration of the entire business relationship (from the initiation, execution to the termination of a contract) as well as beyond this in accordance with legal retention and documentation obligations.
Data Security
We take appropriate technical and organizational security precautions to protect your personal data against unauthorized access and misuse, such as IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, and monitoring.
Obligation to Provide Personal Data
As part of our business relationship, you must provide the personal data that is necessary for the establishment and implementation of a business relationship and the fulfillment of the associated contractual obligations (as a rule, you have no legal obligation to provide us with data).
Profiling
We process your personal data partially automatically with the aim of evaluating certain personal aspects (profiling). We use profiling in particular to provide you with targeted information and advice on products.
Rights of the Data Subject
Within the framework of the data protection law applicable to you and to the extent provided for therein (such as in the case of the GDPR), you have the right to information, rectification, erasure, the right to restrict data processing and otherwise to object to our data processing, in particular for purposes of direct marketing, profiling carried out for direct advertising and other legitimate interests in processing, as well as the right to receive certain personal data for transfer to another body (so-called data portability).
Changes
We may amend this Privacy Policy at any time without prior notice. The current version published on our website shall apply. If the Privacy Policy is part of an agreement with you, we will notify you by e-mail or other appropriate means in the event of an update.